I decided that the employees shall speak for one minute at alternating morning and evening assemblies.
I will speak on the first day, and then your general manager the next, then your section manager, your staff, and your staff in training. Everyone takes turns expressing their own views.
This drives home the message, and it is how we've conducted our morning and evening assemblies all along.
My view is that the morning assembly is an opportunity for employee education.
In addition, if something happens that you all need to hear about, you will hear about it quickly, at the morning assembly on the next day.
If you want to bring up something one of your colleagues did that you believe was wrong, you can caution that person in front of everyone at the morning assembly. This may seem strange, but it isn't.
Everyone needs to know everyone else's weak points. Therefore, if you see a weak point in me, you can say so.
You can stand up at the morning assembly and say, "Mr. Matsushita, you need to be careful about thus and such."
"I see, I didn't notice that. I'll make sure to be careful." This sort of thing is beneficial.
This is how we correct the weak points we notice in each other.
But to be honest, I find it hard to speak out. I was never good at it, and I didn't like doing it. But that's exactly why I think it's necessary. It may seem strange, but I think speaking in front of people is a good opportunity to learn. Morning assemblies enable you to start off the day with the motivation and do a good job during the rest of the day.
During a stage performance, they strike wooden clappers just before something dramatic. This gets the audience's attention. It's the same effect.
Konosuke Matsushita, Youth without Regrets (Japanese only), Kyoto Music and Culture Association