A richer life and enjoyable work - a livable society for everyone

Panasonic wants to create a society where AI, robotics and remote control technologies allow everyone to work safety and comfortably from anywhere, with access to services that make everyday life better. We will achieve well-being both in lifestyle and workstyle by addressing labor shortages in various areas and promoting the improvement of work environments.

Service Overview

Autonomous vehicles can drive themselves, but are left stuck and waiting when something unusual happens. “X-Area Remote” allows one remote operator to manage several vehicles at a time - letting the autonomous vehicle do most of the work, but allowing the remote operator to take over within seconds when there is trouble, keeping your service running smoothly and on time.

Safe and Easy User Interface

X-Area Remote


The “X-Area Remote” has advanced technology to send video over standard 4G or 5G networks in real-time, even over constantly changing mobile networks. The AI support system is always monitoring the vehicle, and quickly alerts the operator to difficult situations and prioritize actions during the complex situations that can occur during real service.

Hacking and unauthorized control of the vehicle is a universal concern. The system is designed with security in mind, but smart AI security system is always watching how the vehicle is operating, and can quickly detect if something is wrong.

System Configuration

Our products can interface with a variety of robotic mobility services from different manufacturers, allowing us to flexibly meet the needs of business operators.

Use Cases

Transportation of luggage and cargo within airports and factories
Mobile store on streets
Indoor cleaning

Case Studies

Pasona Panasonic Business Service

We launched an autonomous ride-share service on the Panasonic Holdings Osaka campus, helping employees move around the large area. The system was controlled by “X-Area Remote”, where one operator could manage 4 passenger vehicles at a time.

Rakuten Group and Seiyu

In a residential neighborhood in the city of Tsukuba in Ibaraki Prefecture, we provided delivery services from a supermarket to private homes for more than 2,000 products, including fresh, refrigerated, and frozen foods, boxed meals, deli foods, and daily necessities.

NAGASE and EasyMile

We have integrated X-Area Remote with the TractEasy - EasyMile's autonomous intelligent towing tractor, for which NAGASE is promoting business development.

Mitsubishi Fuso Truck and Bus

We conducted a trial of the “X-Area Remote” system and towing tractor to transport vehicle engines required for production.

Mitsubishi Estate and The Council for Area Development and Management of Otemachi, Marunouchi, and Yurakucho

Our robot sold capsule toys, beverages, and other items to pedestrians on the Marunouchi Naka-dori Street located in Tokyo's Chiyoda Ward. This trial was the first instance of product sales carried out solely by robots in Japan.


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